Refund and Returns Policy

Last updated: [02/19/2026]

Our Promise

At Davanji, we believe every purchase should feel right.

If something isn’t quite what you expected, we’re here to make it simple, fair, and stress-free—so you can keep moving forward with confidence.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition
  • All original tags and packaging must be included
  • Proof of purchase is required

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

Some items cannot be returned, including:

  • Final sale or clearance items
  • Gift cards
  • Personalized or custom products (if applicable)

How to Start a Return

Starting a return is simple:

  1. Email us at support@davanji.com
  2. Include your order number and reason for return
  3. We’ll provide return instructions

Please do not send items back without contacting us first.

Refunds

Once your return is received and inspected:

  • You will be notified of approval or rejection
  • If approved, your refund will be processed to your original payment method
  • Refunds typically take 5–10 business days to appear, depending on your provider

Exchanges

We only replace items if they are:

  • Defective
  • Damaged
  • Incorrect

If you need an exchange, contact us at support@davanji.com and we’ll make it right.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Shipping costs are non-refundable

We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  • Contact us within 7 days of delivery
  • Include photos of the item and packaging

We’ll resolve the issue quickly—either with a replacement or a full refund.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again
  2. Contact your credit card company—it may take time before your refund is posted
  3. Contact your bank

If you’ve done all of this and still haven’t received your refund, reach out to us at support@davanji.com.

Cancellations

Orders can only be canceled within 12 hours of being placed.

After that, your order may already be in processing and cannot be changed.

Our Approach

Davanji isn’t just about products—it’s about how you feel using them.

We’re here to ensure every experience is:

  • Simple
  • Fair
  • Built on trust

Because confidence doesn’t stop at checkout—it carries through every step.

Contact Us

Questions? We’re here to help.

📧 Email: support@davanji.com
🌐 Website: http://davanji.com

Carry Your Day with Confidence

Returns happen—and that’s okay.

What matters is how we handle them.

At Davanji, we keep it easy, transparent, and human—so you can get back to what matters most.

Move with purpose. Carry confidence.

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